Section 3: The leadership of ideological work

4. Actively promote innovation in social governance systems

To promote the innovation of social governance systems in the new era, mainly to strengthen the construction of mechanisms for preventing and resolving social conflicts, the construction of social security prevention and control systems, the construction of social psychological service systems, and the construction of grassroots community governance systems, so as to provide strong institutional guarantees for long-term social harmony and stability.

It is necessary to focus on correctly handling contradictions among the people, and through innovation in various systems and mechanisms, properly resolve the reasonable and legitimate interests of the masses, and resolve social contradictions at the grassroots level and in the bud. With early detection, early prevention, and early disposal as the basic principles, use big data technology and information technology to gradually improve the early warning mechanism for social contradictions, improve the social stability risk assessment mechanism for major decision-making, and prevent and reduce contradictions from the source. Improve diversified dispute resolution mechanisms that are organically connected and coordinated with each other, such as mediation, arbitration, administrative rulings, administrative reconsideration, and litigation, establish standardized and sound rules and procedures for public participation, and mobilize the whole of society to participate in the resolution of conflicts and disputes. Improve the level of legalization of social governance, guide the people to resolve social conflicts and all kinds of disputes through legal procedures and legal means, and promote the formation of a good environment for handling affairs in accordance with the law, finding the law when encountered, solving problems and using the law, and relying on the law to resolve contradictions.

Comrade Xi Jinping pointed out: “Peace is the first need of the people after solving the problem of food and clothing, which is an extremely important livelihood for the people and the most basic development environment.1 It is necessary to firmly establish the concept of safe development, fully understand the full connotation of life first and safety first, always put the safety of people’s lives in the first place, pay close attention to the establishment and improvement of the responsibility system for safe production, and implement the “one-vote veto” of safe production and the risk of major production safety accidents. Improve the public safety system, resolutely curb the frequent occurrence of serious and extraordinarily serious safety accidents, and continuously improve the disaster prevention, mitigation and relief capabilities of the whole society.

Deeply promote the comprehensive management of public security and ensure that the people live and work in peace and contentment. Further improve the all-round and three-dimensional public security prevention and control system, curb the high incidence of serious criminal offenses, and protect people’s personal rights, property rights, and personality rights. Crack down on and punish pornography, gambling, drugs, criminal trafficking, and other illegal and criminal activities in accordance with law, and truly protect the safety of the lives and property of the broad masses of the people. Improve the system and mechanism for comprehensive management of social security, and build a grassroots comprehensive service management platform. Implement a social stability risk assessment system for major decision-making, improve comprehensive mechanisms for investigation, early warning, mediation, and resolution of social conflicts, strengthen and improve petitioning and mediation efforts, and effectively prevent and resolve conflicts and disputes. Human society has entered the Internet era, and we must fully understand the great challenges and opportunities brought by the development of the Internet to social governance.

It is necessary to improve the comprehensive governance capacity of the network, and form a comprehensive governance bureau with the participation of multiple subjects such as party committee leadership, government management, enterprise performance of responsibilities, social supervision, and self- discipline of netizens, and a combination of economic, legal, technical and other means. Increase the intensity of managing networks in accordance with law, accelerate the improvement of the Internet management leadership system, and form a joint force for Internet management from technology to content, from daily security to combating crime, to ensure the correct use and security of networks. Give full play to the function of the Internet in reflecting public opinion, promptly collect, absorb and utilize all kinds of constructive opinions, promptly clarify erroneous trends of thought, and promptly channel and resolve emotional discussions.

The social mentality is a barometer of economic and social development. The 19th National Congress of the Communist Party of China emphasized that it is necessary to strengthen the construction of the social psychological service system and cultivate a self-esteem, self-confidence, rationality, peace and positive social mentality. To this end, it is necessary to further improve the methods and methods of ideological and political work, and take humanistic care and psychological counseling as the focus of institutional innovation. It is necessary to establish mechanisms for psychological social guidance, strengthen education in social morality, professional ethics, family virtues, and personal morality, punish untrustworthy, unethical and irregular conduct, guide people to form a good trend of conscientiously performing legally-prescribed obligations, social responsibilities, and family responsibilities, and form a clean and upright social atmosphere. Gradually standardize the psychological impact assessment process in decision-making, improve the mechanisms for policy release, interpretation, and guidance, accurately grasp the interests of various social groups, and stabilize the psychological expectations of the people. It is necessary to improve the social psychological counseling mechanism, strengthen the psychological counseling of members of society, improve the psychological counseling network, guide people to correctly treat themselves and others, groups and society, correctly treat difficulties, setbacks, gains and losses, honors and disgraces, and organically combine personal value orientation with the needs of social development. It is necessary to improve the social psychological service mechanism, improve the early warning and handling mechanism for social psychological risks, and improve the ability of social psychological crisis intervention and guidance.

Community is the basic framework of society and the cornerstone of social governance. Comrade Xi Jinping pointed out that “the community is the ’last mile’ for the Party and the government to connect and serve the residents.”1 It is necessary to strengthen the construction of the community governance system, promote the shift of the focus of social governance to the grassroots level, invest human, material, financial and technological resources into the community, apply new methods and means of social governance to the grassroots level, and lay a solid foundation for social order. Improve the new pattern of grassroots social governance with grassroots party organizations as the core and the participation of the whole society, and provide sound institutional guarantees for community service management. Strengthen the normalization of urban management, strengthen management services for the floating population, and use market-oriented and rule-of-law means to promote the orderly flow of population. Continuously innovate the rural social governance system and mechanism, take the initiative to resolve basic social contradictions in rural areas, learn and promote the “Fengqiao experience”, strive for “small things do not leave the village, major matters do not leave the town, and contradictions are not handed over”, focus on the source and guarantee from the root, and finally achieve long-term social harmony and stability.